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Materiality analysis updated
While updating Aktia’s sustainability programme, the materiality analysis was also updated. The update was based on a comprehensive stakeholder analysis conducted in 2020. The 2020 materiality analysis was complemented by a trend and peer analysis to determine topics that have impacts within the financial industry’s working environment. Utilising a questionnaire to employees and workshops to some targeted groups, Aktia’s ESG team determined the focus areas to be selected for the program.
Material topics
⦁ Customer satisfaction
⦁ Responsible investment
⦁ Responsible lending
⦁ Comprehensive understanding on customer’s needs
⦁ Good leadership
⦁ Employee experience
⦁ DEI (Diversity, Equity & Inclusion)
⦁ Transparency (in operations and reporting)
⦁ Business ethics
⦁ Information security
⦁ Climate strategy
⦁ Minimising own environmental impact