Cookies
Cookies are small text files stored by the browser on the user's device. Cookies are used for example to retain information about the user when he moves from one web page to another.
We use cookies to analyse and develop our services. Cookies give us important information i.a. on the use of our services, the most popular pages, loading times and for troubleshooting. We need this information to be able to improve our web site and make it more user-friendly, follow-up on the effect of our ads and provide the information and services our customers need. We may use anonymous information about the use of our web services also for the production of directed content or marketing. We do not collect information enabling identification of individual users, but we identify and specify browsers and identify the organisation the user's browser is representing.
However, we do identify persons using Aktia's online bank. Each user is identified by a personal cookie.
If you don't want cookies to be stored on your device, you can disable the function in the security settings of your browser. Please note that if cookies are not enabled, you cannot use Aktia's online bank or chat service.
| Name | Description | Category | Expiry |
|---|---|---|---|
| has_js | The has_js cookie is used to determine whether the user's browser has enabled javascript or not. | Strictly necessary | End of browser session |
| _ga | Used to distinguish users. | Optional | 2 years |
| _gid | Used to distinguish users. | Optional | 24 hours |
| _gat | Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_. | Optional | 1 minute |
| AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | Optional | 30 seconds to 1 year |
| gac | Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. | Optional | 90 days |
| AWSELB | AWS Classic Load Balancer creates load balancing cookie: used to map the session to the instance. | Strictly necessary | 1 Day |
| AWSALB | Classic AWS load balancer first receives a request from a client, it routes the request to a target, generates a cookie named AWSALB that encodes information about the selected target, encrypts the cookie, and includes the cookie in the response to the client. | Strictly necessary | 1 Day |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. | Optional | End of browser session |
| __CookieConsent* | __CookieConsent cookie is a plugin used to comply with EU guideline. __CookieConsent* would replace with version of plugin for example __CookieConsentV110 | Strictly necessary | 90days |
| .ASPXFORMSAUTH | This attribute is used to specify the HTTP cookie to use for authentication. | Strictly necessary | End of browser session |
| .ASPXROLES | Cookies used to keep track of if the visitor has any permissions on the website. Only used for logged in users | Strictly necessary | End of browser session |
| ASP.NET_SessionId | SessionId what .NET Manages for maintaining session | Strictly necessary | End of browser session |
| __utma | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | 2 Years | |
| _utmb | Collects data on the number of times a user has visited the website as well as dates for the first and most recent visit. Used by Google Analytics. | Session | |
| __utmz | Collects data on where the user came from, what search engine was used, what link was clicked and what search term was used. Used by Google Analytics. | 6 Months | |
| __utmc | Registers a timestamp with the exact time of when the user leaves the website. Used by Google Analytics to calculate the duration of a website visit. | Session | |
| bm_sv | Akamai Bot Manager – Security cookie Helps us protect the site against malicious users. |
Persistent cookie | Performance cookie |
| ak_bmsc | Akamai Bot Manager – Security cookie Used by Akamai to optimize site performance and security |
Persistent cookie | Performance cookie |
| AWSALBCORS | Registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience. | Persistent cookie | Essential cookie |
Collection of personal data
We collect information from several sources in order to understand and meet user needs and to comply with regulatory requirements on knowing our customers. Personal data is, for instance, collected from the customers themselves or their representatives, the Population Register Centre and registers of other authorities, registers on customers' payment defaults and credit data, Group companies and partners in the finance and insurance sector within the restrictions set by law. We may also collect information from other trustworthy sources, such as commercial registers containing information on persons in charge and owners of different companies.
It's our aim to keep the customer information up-to-date, but should you notice incorrect information for example in your account statement, we kindly ask you to inform us.
Right of access to data
A customer is always entitled to check the data about him/her that is stored in our customer registers, by submitting a written request to the data controller. By notifying the data controller, the customer has the right to prohibit the use of personal data concerning him/her for the purposes of direct marketing, distance selling, and market research and/or opinion surveys. The data controller is obliged to correct errors and update old data in the register, immediately upon discovery that this is necessary. Because of secrecy regulations we do not provide this data via e-mail over an open network.
Data controllers
The above information applies to the customer registers of the following data controllers:
Aktia Bank Plc, Business ID 2181702-8, address PB 207 (Arkadiankatu 4–6), 00101 Helsinki
Aktia Fund Management Company Ltd, Business ID 2062840-1, address PB 695 (Arkadiankatu 4–6), 00101 Helsinki
For file descriptions, please see the Finnish or Swedish version of this page.
Contact
We will be happy to answer questions regarding the principles for the protection of privacy at Aktia. Please fill out the contact form (in Finnish).